Returns & Exchanges at ZEINA

We want you to be completely in love with your ZEINA wardrobe. If your purchase isn't the perfect fit, you can return any unworn items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online return portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all ZEINA tags attached to ensure they remain protected during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized courier location; you will receive a confirmation email once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing